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NUMBER
TIME
PRESENTATION
VIDEO
PRESENTERS AND AFFILIATION(S)
DESCRIPTION
PRESENTERS BIO
Materials
1
02:00 PM
Not for Nothing: A Continuing Dialogue on Answers to Three Critical Questions about Supervision of Peer Support Workers
Joanne Forbes, Rutgers University and Baltic Wellness Solutions; Rita Cronise, Rutgers University; Gita Enders, NYC Health + Hospitals
Learn to: 1. Recognize current patterns in how organizations identify, train, and deploy peer and non-peer supervisors. 2.Discuss the impact of unintended consequences on supervision. 3.Identify a specific action or pathway (e.g., person, place, concept, process, training) that can remedy challenges to effective supervision.
Joanne Forbes, Rutgers University and Baltic Wellness Solutions; Rita Cronise, Rutgers University; Gita Enders, NYC Health + Hospitals
1
03:30 PM
Supervision Through the Looking Glass: How to See and Respond to Trauma in the Workplace
Liz Breier, MAHAP, CPRP, NYCPS-P, NYS Office of Mental Health, Director Downstate Office of Advocacy and Peer Support Services; Rita Cronise, MS, ALWF, Faculty, Rutgers University Academy of Peer Services and Co-Director PeerTAC
Supervision through the looking glass is an opportunity to pause and reflect on trauma, who might be experiencing trauma or secondary trauma, ways trauma may “show up” in the workplace, what it means to be a trauma responsive supervisor, and how to create a healing environment for all (including ourselves).
Liz Breier, NYS Office of Mental Health, Dir. Downstate Office of Advocacy and Peer Support Services; Rita Cronise, Rutgers University Academy of Peer Services, Co-Director PeerTAC
1
09:00 AM
New Peer Manager Challenge: Delegation
Jessica Miller supervised a SHARE! peer respite, where she learned to delegate to a team of four.
Learn how to delegate effectively, including acknowledging the shift in roles, how to communicate when making a delegation, and how to choose the right staff person to delegate to.
Jessica Miller supervised a SHARE! peer respite, where she learned to delegate to a team of four.
1
09:00 AM
Building Trust in the Workplace with Hierarchal Transparency
Sandy Murillo, Peer Support Services Education & Training Team with Riverside University Health System Behavioral Health.
Learn ways to build hierarchal transparency with peer support specialists. Building trust and sharing information openly help successfully integrate PSS in BH services/team building.
Sandy Murillo is the Staff Development Officer for Peer Support Services Education & Training Team with Riverside University Health System Behavioral Health. Sandy has been providing peer support services for 13 years for RUHS. Empowered by fellow peers and BH staff to go back to school, she graduated from UC Riverside in 2010 and was hired by RUHS in 2011
1
10:30 AM
Peer Drift: What Is It and How Do I Stay In My Lane
Ellen Healion, Alliance for Rights and Recovery (formerly NYAPRS)
Peer Drift is a common experience for Peers working in a clinic or other medical model settings. How do we protect our role as a Peer and prevent drifting into the clinicians lane, especially in an organization or program that operates in the medical model? This presentation will be an interactive opportunity for peers to share their experience, how they identify the Peer Drift and how they corrected it.
Following a career in Education and lived experience in both inpatient and outpatient mental health services, Ms. Healion has provided over 35 years of dedicated service to mental health, substance use, and trauma services. Since founding the one of the first Peer Run Agencies, she is now the Director of the Peer Bridger Program and a National Technical Assistance Provider with the Alliance for Rights and Recovery, working with peer groups, states, managed care, and psychiatric hospitals.
1
12:30 PM
Professional Development for Peers: A New Employee's Journey
Ammanuel Haile-Leul, King County Regional Homelessness Authority
A Peer Housing Specialist details his first year working as a peer with lived experience in a professional setting, with strategies for professional development, challenges encountered, best practices and goal-setting. Learn approaches to support new peer staff.
Ammanuel is a Housing Navigation and Stability Specialist with the King County Regional Homelessness Authority. Ammanuel completed Peer Counseling Certification courses while living in Seattle's Union Gospel Mission Men's Shelter and completing the Men's Recovery Program there. He lived in the Men's Shelter there while working for KCRHA until able to purchase a first home. Ammanuel works with newly housed people on stabilization through the transition of being housed.
1
10:30 AM
Navigating Retention Challenges of Peer Specialists
Dr. Kathy Cash, DDiv, CPSS, a US Army Veteran, recently retired from the Greater Los Angeles VA Healthcare System where she was an integral part of the Peer Leadership Team.
Retaining Peer Specialists within mental health settings presents unique challenges due to the intersection of personal lived experiences, professional development needs, and organizational dynamics. This workshop aims to explore these challenges comprehensively and equip supervisors with effective strategies to improve retention rates among Peer Specialists.
Dr. Kathy Cash, DDiv, CPSS, a US Army Veteran, recently retired from the Greater Los Angeles VA Healthcare System where she was an integral part of the Peer Leadership Team.
Supervisors learn how to provide structured guidance on navigating the complexities of the peer-clinician relationship, shared decision-making, understanding of professional boundaries, roles, and responsibilities, helping peer support specialists recognize the value of their lived experience while respecting the clinical expertise of their colleagues.
Ehsan Gharadjedaghi, Psy.D. (Dr. G) received his Doctoral degree in Clinical Psychology in 2009 at the American School for Professional Psychology, Orange County. He worked with at-risk youth on probation and high schoolers, HIV-affected populations, substance and sex addiction clients, trauma and domestic violence clients, elderly, and couples.
1
10:30 AM
Supervision Training for More Peer-Friendly Workplaces, A Randomized Trial
Jason Robison, Chief Program Officer, SHARE!
This cluster-randomized trial evaluated a supervision training’s efficacy among peer support workers and their supervisors at 85 mental health services sites in California. The training increased the extent to which the sites provided an environment supportive of peer support workers, which improves worker retention.
Jason Robison is the Chief Program Officer for SHARE! the Self-Help And Recovery Exchange. Jason serves on the Board of Directors for CAMHPRO and is the Co-Chair of the National Recovery Month Steering Committee. He has worked in Non-profit management for 18 years, focusing on Peer Services, education, recovery, housing and health.
1
09:00 AM
Prop 1 and More: Addressing trends toward coercive treatment
Jason Robison, Chief Program Officer, SHARE!; Lynn May Rivas, CAMHPRO
After the passage of Proposition 1, Care Court and other legislation, what lies ahead for the peer workforce? Will peer support values be co-opted by a clinically oriented system? When supervising peer support in coercive settings, such as jails or Care Court, how can supervisors elevate mutuality and choice? What opportunities does Prop. 1 present for enhanced peer support?
Jason Robison is the Chief Program Officer for SHARE! the Self-Help And Recovery Exchange. Jason serves on the Board of Directors for CAMHPRO and is the Co-Chair of the National Recovery Month Steering Committee. He has worked in Non-profit management for 18 years, focusing on Peer Services, education, recovery, housing and health.
Jessica Miller & Rebekah Musser, SHARE!; Mindy Harrod, LGBTQ+ Collaborative; Mita Beach, Borrego Clinic Trans Navigator Program; Christopher Hayden, LAC DMH
Strategies to educate staff who lack knowledge of LGBTQ+ communities, address homophobia and transphobia, avoid outing staff and support staff in their identities
Jessica Miller supervised a SHARE! peer respite, where she learned to delegate to a team of four.
1
09:00 AM
Discussing a Peer Support Specialist Employment Rubric for Compensation & Benefits: Working Towards a Career Ladder
Becky Brasfield, Human Services Research Institute
Give feedback on the employment characteristics important to establishing a career ladder. Participants have the opportunity to evaluate a peer support specialist employment rubric aimed at evaluating a peer professional’s qualifications for hiring, promotion, and wage/salary and employee benefits decisions. We will discuss benefits and limitations of using an employment rubric, considering the current state of the peer support profession and the recurring concerns of its workforce.
Becky Brasfield is an advocate for wellness and recovery, disability rights, and justice reform. In addition to being a Policy Researcher, Peer Support Specialist, and writer, Ms. Brasfield is a Certified Recovery Support Specialist (CRSS). She currently works for Human Services Research Institute and Community Counseling Centers of Chicago.
1
12:30 PM
Develop Your Next Hires: The Ins and Outs of Creating an Apprenticeship Program
Alexandra Mendoza, Ready, Willing and ABLE Apprenticeship Program
Learn how developing an apprenticeship program can bring more applicants and referrals for open peer positions.
Alexandra Mendoza is the Workforce Industry Liaison for the Ready, Willing and ABLE Apprenticeship Program in California. Prior to joining the Institute for Workplace Skills and Innovation team, Ms. Mendoza worked in the Healthcare Industry as an Activities Director, providing care to children with TBI injuries, individuals with disabilities and or suffering from a chronic illness. From there she moved to the Business Sector Industry helping employers find qualified candidates for their company
1
03:30 PM
Building the Peer Workforce through Internships
Jordan Bouskos, Transitions-Mental Health Association
Transitions-Mental Health Association's Workforce Investment Grant program has a paid internship program that teaches Peers strategies to best use their lived experience to help others, preparing them for the peer workforce.
Jordan Bouskos is the Assistant Coordinator for the WIG program. They currently work remotely for T-MHA as they are getting their Masters of Social Work in San Francisco. They primarily oversee the Medi-Cal Peer Support Specialist Certification arena of this grant-based program.
1
03:30 PM
Beyond Our Belongings: Supporting Peers In Serving Those Affected by Unmanageable Cluttering
Kimberly Adams, Peer Voices; Dana Driscoll
Bust myths surrounding unmanageable cluttering, sometimes referred to as "hoarding." Is recovery possible? Learn how to supervise the Peer workforce in inspiring hope and navigating challenges around disclosure, confidentiality and ethics.
Kimberly is Chair of the Orange County Task Force on Hoarding, a volunteer group that brings agencies and communities together to troubleshoot and share resources for hoarding situations. She is in the process of creating a nonprofit that would help the hoarding community. Kimberly is a Certified Peer Support Specialist with the State of California and works with Peer Voices of Los Angeles and Orange County as Director of Peer Support.
1
12:30 PM
Roundtable: Supervising WarmLines
Joy Hinshilwood, Be Well Line; Cynthia Sirota & Jolissa Hebard, NAMI West LA; Candy Lopez, KingsView; Felipe Granados & Sherrel Cross, MHASF Warm Line
Strategies to manage late night and weekend shifts, supervise listeners remotely, support listeners through crisis and/or triggers
1
02:00 PM
CalMHSA: Qualifications and Best Practices for Supervision of Certified Medi-Cal Peer Support Specialists
Gisselle Galloway and Mayra Corral, CalMHSA
The California Mental Health Services Authority, CalMHSA, will cover State Qualifications for Supervision of Peer Workers and Best Practice Guidelines for Employing Certified Medi-Cal Peer Support Specialists.
Gisselle Galloway, program supervisor at CalMHSA's Peer Certification Program, also volunteers at Over the Influence Recovery, a non-profit she founded. Passionate about empowering mothers in recovery from substance use disorders, she works to destigmatize their journey. Embracing the SoCal lifestyle, Gisselle enjoys family time, beach days, painting, and karaoke nights. Mayra Corral is Workforce Development Program Manager at CalMHSA, where she primarily oversees certification and application processes for the Medi-Cal Certified Peer Support Specialist Program. Previously, Mayra supervised a multi-disciplinary team of psychiatric social workers, case managers and behavioral health aides for Monterey County Behavioral Health Bureau’s Access to Treatment & Adult System of Care Services.
1
02:00 PM
Reaching Underserved Asian Communities Through Innovative Short-term Projects
JR Kuo, 1000 Cranes for Recovery; Naomi Mizushima, 1000 Cranes for Recovery
Innovation is key to reach Asian and other underserved communities. 1000 Cranes for Recovery develops and recruits staff for short-term stigma-fighting projects including theater, performance, story-telling and webinars.
JR is the Executive Director of 1000 Cranes for Recovery. He also founded CoffeeWithJR, a company that specializes in providing culturally competent mental health and diversity/inclusion training.
SHARE! empowers people to change their own lives and provides them a loving, safe, non-judgmental place where they can find community, information, and support.
